DAM starts every lead generation engagement with a structured alignment session between the marketing and sales teams. The session establishes the ICP in operational terms, the qualification criteria for a marketing qualified lead, the commercial value of a qualified opportunity, and the sales team's capacity to follow up on a given volume of qualified leads in a given period. The last point matters because lead generation programmes that produce more qualified leads than the sales team can follow up on are producing cost, not pipeline.
Channel selection follows the ICP, not the other way around. Channels are evaluated based on their ability to reach the specific buyer profile at the specific intent stage the programme is targeting — not on their familiarity, their benchmark conversion rates, or their position in an industry trend report. The channel mix is adjusted quarterly based on qualified lead and pipeline data, not on activity metrics alone.
Programme performance is reported at the pipeline level, not the lead level. Monthly reports include qualified lead volume, pipeline contribution, cost per qualified opportunity, and pipeline velocity from lead to opportunity. Where CRM data allows, closed revenue attribution is included. The report is reviewed with both the marketing and commercial leadership teams together.